Roofing questions from Springfield, MA homeowners
Springfield Roofing answers its phones 24/7 and sends a visit the same day only when a technician is free. This page covers the questions Springfield homeowners ask most: getting a visit, what the work involves, what moves the price, and the state and local rules that shape a roof job in this valley.
- Repairs and full replacements
- Ice dams, snow load and storm damage
- Slate, asphalt and low-slope work
Get a fast quote
Fastest: call (833) 751-2102. Or send this and we call you back.
Getting someone out to the house
How do I reach someone about a roof in Springfield?
Phones are answered 24/7, including nights and weekends. Describe the leak, storm damage or ice at the eaves, and say whether water is coming inside. The person who takes the call will explain what happens next.
Can a technician come the same day?
A same-day visit happens only when a technician is free. Leak and storm calls are taken at any hour, but no arrival time is promised over the phone.
What should I do while I wait for a visit?
Keep people away from any sagging area and do not walk the roof. Catch dripping water in a bucket and move valuables away from the ceiling below. If you see sagging, severe leaks, cracked wood or creaking, leave without touching light switches and call 9-1-1 from outside.
How is the price set?
The price is confirmed on site before any work starts, and this site publishes no roofing figures. A technician looks at the roof, the flashing, the gutters and the attic before giving a quote.
Do Massachusetts quotes apply in the Connecticut towns?
Enfield, Suffield, West Suffield and Somers are in Connecticut, so Connecticut registration rules apply there rather than Massachusetts ones. Ask which rules govern the address before any contract is signed.
What the work involves
What causes ice dams at the eaves?
Heat escaping from the attic melts snow on the roof. The meltwater runs down to the cold eave, refreezes and backs up under the shingles. The state's cure starts with an energy assessment to find air leaks and insulation gaps, then attic air sealing and insulation. See ice dam removal and prevention.
Why does the eave need an ice barrier?
Where the average daily January temperature is 25°F or less, or where ice can form along the eaves and back up water, the state building code calls for a special underlayment. It is two layers cemented together or a self-adhering polymer-modified bitumen sheet, run from the eave to at least 24 inches inside the exterior wall line, over solid sheathing. The building inspector confirms the extent for each address.
Can I shovel snow off my own roof?
Shave snow to about 2 or 3 inches rather than scraping the roof bare, since scraping damages shingles and other coverings. Use a plastic shovel, because metal tools can damage the roof. Do not use a ladder on icy ground, and do not stand on the roof.
Are slate roofs repaired or replaced?
Repair is preferred whenever it is possible. Use solid copper or stainless steel slater's nails, because plain steel and galvanized nails usually rust out first. Roofing mastic is not a viable repair, and if 20% or more of the slates on a slope are broken, cracked, missing or sliding, replacing that slope is usually less expensive.
How do I tell when shingles are worn out?
Remaining life is judged on the roof itself, not on a set number of years. Look at granule loss, curling, nail condition and the decking underneath. Freeze-thaw events and heat cycling weaken asphalt shingles over time, so an older roof gets a closer check each season.
What moves the price
What makes one roof cost more than another?
The number of squares, the pitch, and whether the roof can be walked all move a quote, along with whether staging has to go up. Multi-family height, tight side yards, street access for a dumpster and the number of coverings already on also count.
Does an older house add cost?
Pre-1940 housing in the denser neighborhoods often brings tight access, older plank decking and more than one covering already on the roof. Flashing at chimneys, sidewalls and skylights is frequently the hidden part of the job. Gutters and fascia are checked on the same visit.
Do I need a building permit to replace a roof?
Building permits must be obtained before construction begins, and the city's one- and two-family application includes a roof covering category. Permit review should not exceed 30 days once complete plans are submitted. The fee is set by the city's current schedule. See the permit guide.
Can I save money by pulling the permit myself?
The city's own application says an owner who pulls a permit for their own work, or who hires a contractor not registered in the HIC program, has no access to the state arbitration program or the guaranty fund. Ask whether the contractor is HIC-registered before agreeing to anything.
How large a deposit can a contractor take?
For Massachusetts residential work over $1,000, a written contract is required. A deposit before work starts may not exceed the greater of one third of the total contract price or the actual cost of special-order or custom materials ordered in advance (M.G.L. c. 142A, section 2; 201 CMR 18.05).
Local rules and storm history
Which credential applies to a roof in Massachusetts?
Massachusetts has no roofing license. A roof-covering specialty construction supervisor license is an examined credential, and HIC registration covers owner-occupied homes of one to four units. The two need not be held by the same person. See the CSL and HIC guide.
Do historic districts affect a roof job?
Springfield has local historic districts, including McKnight, where houses were built 1870 to 1900, Ridgewood, largely 1890 to 1910, and Forest Park Heights. The Historical Commission must approve exterior work before it begins, while ordinary maintenance not visible from a public street can go by certificate of non-applicability. Ask the Commission about any address, since this page cannot say whether a property is in a district.
What did the 2011 tornado show about roofs here?
The June 1, 2011 tornado was rated EF3, with estimated winds of 160 mph, and its path ran from Westfield through West Springfield and Springfield. NOAA counts three direct deaths and about 1,400 houses damaged or destroyed, roughly 300 of them destroyed. The path was about 38 miles long. See what the 2011 tornado taught roofers.
What did the October 2011 nor'easter do to trees and power?
Wet snow fell on trees still carrying leaves, on ground softened by a warm, rainy spell, so trees uprooted and limbs came down. Massachusetts had roughly 420,000 outages, and some customers in western Massachusetts were without power for over 11 days. Roof and tree damage often arrive together in this valley.
Does insurance cover ice dam damage?
The state Division of Insurance says ice dam damage may be covered if it was sudden and not caused by a lack of maintenance. Clear gutters before the first snow, keep dated photos and receipts, and check your own policy with your insurer.
Question not answered here?
Call and ask. A technician will give you a straight answer, even if the answer is that you do not need us.